Privacy Policy
This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all the information related to the User, which Intro Group, LLC (Russia) can obtain about the User in the course of using the website, its programs and products located on the domain name (
1. Definition of Terms
1.1. This Privacy Policy uses the following terms:
1.1.1. "Website Administration" (hereinafter referred to as the Website Administration) shall mean employees authorized to administer the website, acting on behalf of Intro Group, LLC (Russia), who organize and / or perform personal data processing as well as determine the purposes of personal data processing, the scope of personal data subject to processing, and actions (operations) performed with personal data.
1.1.2. "Personal data" shall mean any information related to a directly or indirectly identified or identifiable individual (personal data subject).
1.1.3. "Personal data processing" shall mean any action (operation) or set of actions (operations) performed with or without the use of automation tools with respect to personal data including collection, recording, systematization, accumulation, storage, rectification (update, alteration), retrieval, usage, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" shall mean a mandatory requirement for the Website Administration or any other person with access to personal data to prevent their dissemination without the consent of the personal data subject or any other legal ground.
1.1.5. "Website" shall mean an automated information system, a number of pages united by a common subject, design, possessing a system of interrelated links, located on the Internet under the domain name (
1.1.6. "Website user" (hereinafter referred to as the User) shall mean a person with access to the Website through the Internet.
1.1.7. "Cookies" shall mean a small fragment of data sent by a Web server and stored on the User's computer, which the Web client or Web browser forwards to the Web server in an HTTP request at each attempt to open a page of the respective website.
1.1.8. "IP address" shall mean a unique network node address in the computer network based on IP protocol.
2. General Provisions
2.1. The use of the resource by the User means acceptance of this Privacy Policy and the terms of processing of the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User shall stop using the Website.
2.3. This Privacy Policy shall be applicable only to the Website that does not control and is not responsible for the websites of third parties, which the User can visit following the links available on the Website.
2.4. The Website Administration does not verify the authenticity of the personal data provided by the Website User.
3. Subject of Privacy Policy
3.1. This Privacy Policy establishes the obligations of the Website Administration for non-disclosure and ensuring privacy protection of personal data provided by the User upon the request of the Website Administration in the process of registration or submission of a purchase order.
3.2. Personal data authorized for processing under this Privacy Policy are provided by the User by means of filling out the registration form on the Website and include the following information:
3.2.1. an e-mail address;
3.2.2. the contact telephone number of the User;
3.2.3. the name of the User;
3.2.4. the type of activity performed by the User;
3.2.5. the city / town of the User;
3.2.6. the company or brand name, on which behalf the User acts;
3.3. The Website protects the personal data submitted in the process of filling out a purchase order and visiting the pages having a statistical system script installed:
  • IP address;
  • information from cookies;
  • information on browser (or other program that provides access to the display of advertising);
  • access time;
  • the address of the page on which the statistical script is located;
  • address of the previous page.
3.3.1. Disabling cookies may result in inability to access parts of the Website that require authorization.
3.3.2. The Website collects statistics on the IP addresses of its users. This information is used to identify and solve technical issues.
3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and non-distribution except as provided in Clauses 5.2. and 5.3. of this Privacy Policy.
4. Objectives of Collection of the User's Personal Data
4.1. The Website Administration can use the personal data of the User for the following purposes:
4.1.1. identification of the User registered on the Website;
4.1.2. processing a purchase order;
4.1.3. providing the User with access to the personalized Website resources;
4.1.4. establishing communication with the User, including sending notifications, inquiries and information letters via e-mail and mail services with regard to the Website use, rendering services, processing the User's inquires and orders, providing information on goods to the User;
4.1.5. tracking the User's location to ensure security and prevent fraud;
4.1.6. confirmation of the authenticity and completeness of the personal data provided by the User;
4.1.7. creation of an account, if the User has agreed to create an account;
4.1.8. notification of the Website User on the purchase order status;
4.1.9. providing the User with effective client and technical support in the event of problems related to the use of the Website.
4.1.10. providing the User upon his or her consent with product updates, special offers, price information, newsletters and other data on behalf of the Website or the Website partners;
4.1.11. providing the User with access to websites or services of the Website partners with the aim to obtain products, updates and services.
5. Methods and Terms of Processing of Personal Data
5.1. The processing of the User's personal data is carried out without limitation as to time, in any legal way including via automated or non-automated personal data information systems.
5.2. The User agrees that the Website Administration has the right to transfer personal data to third parties including but not limited to courier services, post offices, telecom carriers, solely with the aim to fulfil the User's purchase order submitted through the Website, including the delivery of goods.
5.3. The personal data of the User can be transferred:
5.3.1. to the authorized state authorities of the Russian Federation only for reasons and in order established by the legislation of the Russian Federation;
5.3.2. to defend legitimate rights and interests of the Seller due to violation of contracts concluded with the User.
5.4. In case of loss or disclosure of personal data, the Website Administration informs the User about the loss or disclosure of personal data.
5.5. The Website Administration takes necessary organizational and technical measures to protect the User's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other misconduct by third parties.
5.6. The Website Administration jointly with the User takes all necessary measures to prevent losses or other negative consequences caused by loss or disclosure of the User's personal data.
6. Obligations of the Parties
6.1. The User shall:
6.1.1. provide information on the personal data required for using the Website;
6.1.2. update and complete the provided information on the personal data if this information changes.

6.2. The Website Administration shall:
6.2.1. use the received information solely for the purposes specified in Clause 4 of this Privacy Policy;
6.2.2. ensure the storage of confidential information in secret, not disclose it without the prior written consent of the User, and also not sell, exchange, publish or disclose the User's personal data in other possible ways, except as provided in Clauses 5.2. and 5.3. of this Privacy Policy;
6.2.3. take precautions to protect confidentiality of the User's personal data pursuant to the procedure normally used to protect this kind of information in existing business practices;
6.2.4. block the personal data related to the relevant User immediately after receiving an application or inquiry from the User or his or her legal representative or an authorized body for protection of the rights of subjects of personal data for the duration of the review period in case of detection of invalid personal data or misconduct.
7. Responsibility of the Parties
7.1. The Website Administration that failed to fulfil their obligations shall be liable for losses incurred by the User in connection with misuse of personal data in accordance with the legislation of the Russian Federation, except as provided in Clauses 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2. the Website Administration does not bear responsibility in case of loss or disclosure of Confidential information, if this confidential information:
7.2.1. became available to the public before its loss or disclosure;
7.2.2. had been received from a third party before it was received by the Website Administration;
7.2.3. was disclosed with the consent of the User.
8. Settlement of Disputes
8.1. It is mandatory to file a claim (a written proposal for a voluntary settlement of the dispute) before the filing of a court action related to disputes arising from relations between the Website User and the Website Administration.
8.2. The claimee shall notify the claimant in writing on the claim consideration results within 30 calendar days from the date of the receipt of the claim.
8.3. If the Parties fail to agree, the dispute shall be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
8.4. This Privacy Policy and the relations between the User and the Website Administration shall be governed by the current legislation of the Russian Federation.
9. Additional Provisions
9.1. The Website Administration has the right to amend this Privacy Policy without the User's consent.
9.2. The new Privacy Policy shall come into effect from the moment of its publication on the Website, except as otherwise provided by the amended version of the Privacy Policy.
9.3. Any suggestions or questions regarding this Privacy Policy shall be addressed to
9.4. The current Privacy Policy is available on (